FAQ's
Frequently Asked Questions
FAQ's For Bakers
What Fees are Baker's Charged?
There are no signup or listing fees. We are also currently running a promotion for 0% commission for bakers until May 2025. After the trial Bakers will pay a 10% commission out of each sale. Your account will never be charged, and payments will only be taken out of your profit so there is no risk for using the platform.
When Will I Get Paid?
The payout can be triggered in one of two ways when:
- The buyer marks the order as received
- The transaction automatically marks itself as completed 14 days after the provider marks the order as delivered (or shipped).
How do I get Paid?
The payouts information is hosted by Stripe. You can contact their support team here. If you are still having issues after reaching out to Stripe. Contact us at contact@cottagecakes.com and we can disconnect your Stripe account from the back end of the website so you can start the setup over.
How Can I Ensure Success on the Platform?
As an early adopter, you will likely experience success as we will be heavily promoting the existing listings. In the meantime, you are welcome to share your listings with family, friends, and your existing clients to kickstart success and start generating reviews.
What Laws and Regulations Do I Need to Follow?
Each state has their own cottage food regulations, some very liberal and some very strict. Read our blog post on Cottage Food Laws. And here is a great resource to find the laws specific to your state.